When will my order be shipped?
Most in-stock items will ship within 48 hours, and usually same day or next day. If an order is back-ordered we will advise you by email.
How will my order be shipped?
The majority of our orders are shipped via FedEx. Some orders are shipped by USPS.
Do you ship internationally?
Yes, we ship all over the world. However, international orders may not be placed online. Please contact us by email, fax or phone to place orders to be shipped outside the USA.
What is your return policy?
To return an item to our company, please follow these steps:
- Item(s) must be in original packaging, in resalable condition.
- Contact us by e-mail at store@canettidesigngroup.com advising us of your wish to return the item(s).
- Send your return to:
Canetti Design Group Inc.
c/o Mt. Kisco Warehouse #B-63
67 Kensico Drive
Mt. Kisco, NY 10549
We cannot refund your original shipping charges. The cost of the returned merchandise will be credited to your credit card.If you have any questions, please call us at (914) 238-1359 or e-mail us at store@canettidesigngroup.com.
Will you share my private information?
We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.
PLEASE CONTACT US BY PHONE OR FAX IF YOU HAVE ANY QUESTIONS
OR PREFER TO PLACE YOUR ORDER WITH A LIVE PERSON.
voice 914.238.1359
fax 914.238.0106